Frequently Asked Questions
We understand that you may have questions about our natural cat litter and subscription service. Here are some common queries and their answers to help you get the most out of Mama Paws.
What is Diatomaceous Earth, and is it safe for my cats?
Diatomaceous Earth is a natural mineral made from fossilized sea creatures called diatoms. It’s completely safe for cats and families because it's non-toxic and free from harmful chemicals.
How often should I change the litter?
We recommend fully changing the litter every 2-3 weeks, depending on usage. Regularly scooping out clumps and replacing them with fresh litter will help maintain odor control and cleanliness.
How does the subscription service work?
Our subscription service is designed for your convenience. You can choose the delivery frequency that suits your needs, and we’ll automatically ship the litter to your door—so you never have to worry about running out.
Is Mama Paws litter safe for kittens?
Yes, Mama Paws litter is safe for kittens. Since it’s non-toxic and chemical-free, it’s gentle on young, sensitive cats while still providing superior odor and moisture control.
Can I cancel or pause my subscription at any time?
Absolutely! You can easily manage your subscription by pausing or canceling it whenever you need to. Simply log into your account or reach out to our customer service team for assistance.
